Terms of Service

1. Agreement to Terms

These Terms of Service (“Terms”) govern your use of the website skylabsolutions.com and the design and branding services offered by Skylab Solutions (“Skylab,” “we,” “us,” or “our”). By accessing our website, submitting an enquiry, or engaging our services, you agree to these Terms. If you do not agree, please do not use our website or services.

2. Our Services

Skylab Solutions provides:

• Website design and development: Custom websites and related digital design and development work.
• Corporate branding: Design of branding materials such as business cards, letterheads, envelopes, brochures, and other print or digital collateral.

The exact scope of work, deliverables, timelines, and fees for any project will be set out in a separate proposal, quote, or agreement. These Terms apply to the extent they are not varied by that agreement.

3. Use of This Website

When using our website you agree to:

• Use the site only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the site
• Not attempt to gain unauthorised access to our systems, other users' data, or any non-public areas of the site
• Not use the site to transmit malware, spam, or any unlawful or harmful content
• Provide accurate and complete information when submitting enquiries or contact forms

We reserve the right to suspend or restrict access to our website or to refuse service to anyone who we reasonably believe has breached these Terms.

4. Enquiries and Quotes

Submitting an enquiry or contact form does not create a binding contract. Quotes and proposals are valid for the period stated in them (or, if not stated, for a reasonable period, typically 30 days). We are not obliged to accept every request for work. A contract for services is formed only when both parties agree in writing (e.g. by email or signed agreement) on scope, price, and terms.

5. Intellectual Property and Deliverables

Unless otherwise agreed in writing:

• Our pre-existing materials: Tools, templates, fonts, software, and other materials we owned or licensed before your project remain our property (or our licensors'). We grant you only the rights necessary to use the final deliverables we create for you.
• Your content: You retain ownership of materials you provide to us (e.g. logos, copy, images). You grant us a licence to use that content to perform the agreed services and to showcase the work (e.g. in our portfolio) only where we have your permission.
• Deliverables: Upon full payment of all amounts due for the project, we assign to you the intellectual property rights in the custom deliverables created specifically for that project (e.g. final designs, code written for your site), except for any pre-existing or third-party materials that remain subject to their respective licences.

We may use completed work in our portfolio and marketing unless you request otherwise in writing (e.g. for confidential or private projects).

6. Payment and Fees

Payment terms (including deposits, milestones, and final payment) will be set out in the proposal or agreement for each project. You agree to pay the agreed fees by the due dates. We may charge interest on overdue amounts at a reasonable rate and suspend further work until payment is received. Unless otherwise stated, prices are in the currency specified in the quote and exclude applicable taxes, which you are responsible for where required by law.

7. Revisions and Scope

The number of revision rounds included in a project will be specified in the proposal or agreement. Additional revisions or scope changes may be quoted separately. Delays caused by late provision of content, feedback, or access from your side may affect timelines and are not our responsibility.

8. Limitation of Liability

To the fullest extent permitted by law:

• Our website is provided “as is.” We do not warrant that it will be uninterrupted or error-free.
• Our total liability to you for any claim arising from or related to these Terms or your use of our website shall not exceed the amount you paid us in the twelve months preceding the claim (or, if you have not paid us, £100).
• We are not liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, or business opportunity.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded or limited by applicable law.

9. Third-Party Links and Services

Our website may contain links to third-party sites or services. We are not responsible for their content, privacy practices, or terms. Use of third-party services (e.g. hosting, domains) that we recommend or set up may be subject to their own terms; you are responsible for complying with those terms.

10. Confidentiality

We will keep confidential any non-public information you share with us in the course of a project, except where disclosure is required by law or with your consent. We expect you to keep confidential any proprietary methods or materials we share with you, unless we agree otherwise.

11. Termination and Cancellation

Either party may terminate a project in accordance with the terms of the project agreement. If you cancel after work has started, you may be liable for work completed up to the date of cancellation and any non-refundable third-party costs we have incurred. We may terminate or suspend your access to our website or services if we reasonably believe you have breached these Terms.

12. Governing Law and Disputes

These Terms are governed by the laws of England and Wales. Any dispute arising from these Terms or your use of our website or services shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless we agree otherwise or mandatory consumer protection laws in your country require otherwise.

13. General

If any part of these Terms is held to be invalid or unenforceable, the remaining provisions remain in effect. Our failure to enforce any right does not waive that right. We may update these Terms from time to time; the “Last updated” date will be revised accordingly. Continued use of our website or services after changes constitutes acceptance of the updated Terms where permitted by law.

14. Contact

For questions about these Terms of Service, contact Skylab Solutions at hello@skylabsolutions.com.